Support Center
We're here to help you on your wellness journey
Contact Us
Live Chat
Chat with our support team
Email
support@lumavine.ai
Help Center
Browse our knowledge base
Frequently Asked Questions
How do I reset my password?
▼
Go to Settings > Security > Change Password. You can also use the "Forgot Password" link on the sign-in page to receive a reset email.
Is my data private and secure?
▼
Yes! We use end-to-end encryption and never share your personal data with third parties. All data is stored securely and complies with HIPAA guidelines.
How do I cancel my subscription?
▼
You can cancel your subscription anytime from Settings > Plans & Billing > Cancel Subscription. Your access will continue until the end of your billing period.
Can I use Lumavine offline?
▼
Yes! Many features including breathing exercises, journaling, and wellness games work offline. Data syncs automatically when you reconnect.
Submit a Ticket
Your Tickets
No tickets yet. Submit your first ticket to get help.